Help Desk
- 1
- Acacia Help Desk
- Features include Win32 administrator client, knowledge management, call tracking, email functionality, and system reporting.
- 2
- Giva Inc.
- Provides business help desk solutions including web-based solutions for IT, customer support, knowledge-manager, service desk, asset manager, and a sales desk.
- 3
- ISupport
- Describes help desk software products and services offered, and provides training course catalog.
- 4
- Internet Software Sciences
- A turn-key, customizable help desk for both IT and customer support. A free 3 user download version is available.
- 5
- NetHelpDesk
- Helpdesk software for network support staff. Functions include fault tracking, change management, SLA, network diagrams and service status monitoring.
- 6
- NetKeeper
- Provider of help desk, CRM, call center and network management software solutions for the LAN /WAN and Internet.
- 7
- Vertical Solutions Inc.
- Develops and implements customer service, help desk and sales force automation software.
- 8
- Wickett Software
- Provides both local software and web-based helpdesk software with Microsoft Access and SQL integration.
- 9
- World Web Dynamics
- Live Demo of help desk software, including specific offerings for school districts.
- 12
- Help Desk Software.org
- Directory lists providers of help desk software. Offers reviews of popular solutions.
- 13
- HelpDesks.Com
- A collection of help desk software, comparison charts, reviews, discussion forums, and solutions for customer service.
- 14
- Helpdesk-Software.org
- Helpdesk reviews, ratings, comparison of different helpdesk ticket software apps
- 15
- Commit
- Complete software solution for managing a small IT Outsourcing business including customers database, sales and marketing, service, dispatching and customer billing.
- 16
- Help Desk Management Toolkit
- A selection of resources and documents designed to help ensure that the help desk is well-managed and implemented.
- 17
- Help Desk Outsourcing
- Provider of help desk outsourcing services for internal employees and/or external customers. Outsourced help desk for "shrink-wrapped" software and systems, web-based applications, and non-standard software applications.