Help Desk
- 21
- Auscomp Worldwide
- Software for site navigation, content and information management, and security for small businesses.
- 23
- AthenaRMS
- Features include request management, trouble ticket management, Web-form and email handling, and multi-database support.
- 25
- Bankoi HelpDesk Software
- A fully featured browser based helpdesk/email management application designed to streamline the operation of managing emails or support requests.
- 27
- Cerberus Helpdesk
- A group-based e-mail management project built on PHP5/MySQL with a commercial open source license.
- 28
- DeskPRO.com
- An integrated script to manage customer sales and support. Uses a MySQL database-backend and has flexible implementation.
- 29
- HESK Help Desk
- A free, PHP-Based Help Desk Software that runs with MySQL database, allowing you to quickly and easily set up a Web-based ticket support system for your Web site.
- 30
- HelpDesk Pro
- Features CGI source code, auto SMS messaging alerts, multi-platform compatibility, database management, automated call queue.
- 31
- HelpDesk System
- Help desk specifically for recording and monitoring requests for repairs or other works at properties.
- 32
- HelpSTAR Software
- Provides a flexible workflow, an interactive web interface, auto-email notification, and additional support for medium to large helpdesk environments.
- 33
- Hornbill Corporate Limited
- Combines NPA with a call logging and problem management system. Includes e-mail integration, SLA management, automated reporting and knowledge base.
- 34
- IssueTrak, Inc.
- Help desk and issue tracking software with knowledge base, email notification and escalation functionality.
- 35
- Kayako Infotech Ltd.
- Browser-based help desk software, customer service software and live chat software.
- 37
- OTRS
- An Open source Ticket Request System with various features to manage customer telephone calls and e-mails.
- 38
- Revelation Help Desk
- Web based helpdesk software features call logging, tracking and escalation, time reconciliation, asset management, integrated accounting and reporting. Fully customizable with several optional modules.