Help Desk
- 61
- Generation21
- Corporate knowledge management and e-learning software, training systems and solutions.
- 62
- TriActive
- Provides an approach with which trouble ticket functions are integrated with the users most recent system inventory information.
- 63
- Web Help Desk
- Provides a graphical tabbed interface to track, route, escalate and prioritize requests to the IT department.
- 64
- Crafty Syntax
- Open source live support software featuring push page technology, canned responses, visitor monitoring, multi-user, multi-operator, and multi-department cababilities.
- 65
- Live Help Messenger
- Live customer support with canned responses, PUSH technology, Win32 administrator application, site monitoring/statistics, and compatible with PHP/MySQL.
- 66
- LiveChatNow
- Features include push page technology, pro-active chat, Win32 administrator client, spell checking, and canned responses.
- 67
- Noa-soft.com
- Hosted software features Win 32 client, PUSH technology, audio alerts, operator chat transfer, chat transcriptions, and system reports.
- 68
- OmniStarLive
- Features include PUSH technology, pro-active chat, canned responses, visitor statistics, Win32 system tray client, help desk software integration, chat transcripts, and compatible with PHP/MySQL.
- 70
- ProvideSupport.com
- Hosted live support featuring pro-active visitor chat, SSL, operator-to-operator chats, and customizable visitor popup messenger.
- 72
- miOOt Technologies
- Features include Win32 admin application, pro-active chat, chat transcripts, online surveys, PUSH technology, and internal operator chat.
- 73
- Desk.com
- All-in-one hosted customer support app has everything small business needs. Formely "Assistly", renamed to "Desk.com" after being acquired by SalesForce.
- 74
- HelpDesk Connect
- Features include problem tracking, auto escalation, FAQ builder and embedded customer database.
- 76
- IssueBurner
- IssueBurner is a help-desk & issue management system with email integration. Both help-desk and issue management system in a single place.
- 77
- ManageEngine ServiceDesk Plus On-Demand
- Browser based online ITIL help desk software that is delivered as software as a service on the cloud.