News and Media
- 2
- CRMDirectory.com
- Page http://www.crmdirectory.com/
- News, products, and tutorials for those interested in customer relationship management.
- 3
- CRMReports
- Page http://www.crmreports.com/
- Provides articles, news, glossary and other CRM related resources.
- 4
- CSM
- Page http://www.customerservicemanager.com/
- Offers journal, advice, and information for customer service professionals.