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News and Media

• 1
• CRMDirectory.com
• News, products, and tutorials for those interested in customer relationship management.

• 2
• CRMReports
• Provides articles, news, glossary and other CRM related resources.

• 3
• CSM
• Offers journal, advice, and information for customer service professionals.

• 4
• Service Untitled
• A blog focused on customer service and the customer service experience. Interviews, tips, and downloads.

• 5
• destinationCRM.com
• Assisting in the development of customer-centric e-business initiatives and ventures in technology, communications, finance, retail, advertising, and healthcare industries.