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ITIL Service Management

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Description: A series of documents that are used to aid the implementation of a framework for IT Service Management.
ITIL - IT Service Management Books information, guidance and resources This includes: a detailed guide to ITIL; a management presentation; the ITIL factsheets; an ITIL audit/review kit; other reporting materials.
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Page title:ITIL - IT Service Management Books
Keywords:itil, it service management, it infrastructure library, itsm
Description:IT Service Management Zone: ITIL, the IT Infrastructure Library
IP-address:89.145.69.228