Mattila, Anna
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Description: Penn State University, School of Hotel, Restaurant and Recreation Management. Her research topics focus on cross-cultural issues in services marketing, and particularly on the study of emotional loyalty and the impact of culture on service recovery.
Anna Mattila Ph.D.- Professor SHM Penn State University Marriott Professor of Lodging Management Professor-In-Charge of Graduate Programs School of Hospitality Management The Pennsylvania State University
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WEBSITE Info
| Page title: | Anna Mattila Ph.D.- Professor SHM Penn State University |
| Keywords: | Mattila,mattila,anna mattila,Anna Mattila,PSU,Penn State,Penn State University,marketing,marketing research,services marketing, service encounters,consumer behaviour, consumer psychology,hospitality,hotel,hotel school,tourism, hospitality management, hospitality research, emotions |
| Description: | Dr. Anna Mattila's Website |
| IP-address: | 146.186.15.14 |
WHOIS Info
| NS | Name Servers: NS1.PSU.EDU 128.118.25.6 NS2.PSU.EDU 128.118.70.6 |
| WHOIS | |
| Date | activated: 14-Jul-1986 last updated: 22-May-2013 expires: 31-Jul-2014 |