Software versus Protocol (or file format) Standards
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Scan day: 02 February 2014 UTC
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Description: Essay by Erik Fair explaining how open standards may help mitigate or prevent "customer lock-in" strategies.
Software Standards versus Protocol Standards Software versus Protocol (or file format) Standards Every computer company, whether hardware vendor or software vendor, plays the "customer lock-in" game. The object is to foster customer dependence on technology that only one company can deliver, and then take the customers to the proverbial cleaners because the customer has no alternatives.
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