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International Call Center Benchmarking Consortium

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Description: An association of call center professionals to compare operating performance and identify the best business practices.
International Contact Center Benchmarking Consortium | Benchmarking Business Process Best Practices Benchmarking: International Contact Center The International Contact Center Benchmarking Consortium (ICCBC) is an association for contact center professionals to gather and compare performance measures and operating practices to identify process best practices for contact centers.
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Page title:International Contact Center Benchmarking Consortium | Benchmarking Business Process Best Practices
Keywords:International,Contact,Center,Benchmarking,Consortium,benchmarking,benchmark,survey,reports,best practices,metric,training,research,reengineering,process,improvement,data,quality,studies,measure,database,exchange,performance,kpi,international,global, strategy
Description:International Contact Center Benchmarking Consortium conducts benchmarking studies to identify business process best practices for research and implementation.
IP-address:173.254.105.47

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Creation Date: 23-Mar-2000 17:18:52 UTC
Expiry Date: 23-Mar-2017 17:18:52 UTC