Mystery Shopping
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- Service Performance Group
- Mystery shopper program designed to objectively measure employee customer service skills, sales skills, product knowledge and other related criteria.
- 63
- ServiceSense
- Service evaluation programs and customer care consulting for restaurants, retail stores, service businesses and call centers.
- 64
- ServiceTRAC, Inc.
- National and international mystery shopping and full service market research firm providing market analysis, measurements and solution services.
- 65
- Shadow Shopper
- Video mystery shopping company. Shoppers wear microvideo equipment to record interactions. Services, press releases and news, dealers, and contact information.
- 68
- Shoppers Confidential Inc.
- Services include customer satisfaction measurement, competitor intelligence, compliance and integrity audits, and customer surveys. Covers Canada and the U.S.A.
- 69
- Shoppers Critique International
- Provides independent customer service evaluations by using guest mystery shoppers to evaluate employee performance. Details about services and industries served, mystery shopping details, FAQs and contact information.
- 70
- Shoppers' View
- Provides mystery shopping on site and by telephone to the retail industry. Online application.
- 71
- Sights on Service, Inc.
- A mystery shopping company with shopping opportunities available across the lower 48 states and Hawaii in the US.
- 72
- The Hotel Shopping Network
- Provider of hotel mystery shopping and sales training services to the hospitality industry.