Customer Service Institute of Australia
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Description: CSIA is a professional, membership-based body dedicated to improving the standards of customer service both at an individual level and at a corporate level across Australian industry. It is also involved in the development of internationally accredited service and business management standards.
Customer Service Institute of Australia - dedicated to Australian Customer Service Training, Certification and Awards. WELCOME TO THE CUSTOMER SERVICE INSTITUTE OF AUSTRALIA Your Premier Customer Service Resource
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Page title: | Customer Service Institute of Australia - dedicated to Australian Customer Service Training, Certification and Awards. |
Keywords: | customer; service; customer service; customer service training; acsa; csia; standards; audit; award; balanced scorecard; certification; quality; passion; process; international customer service standard; customer satisfaction; isab; web-seal; trust mark; ecommerce; e-commerce; internet standard; self assessment; institute; csia; benchmarking; research; events; crm; customer relationship management; call centre; help desk; service culture; customer loyalty; best practice; Australia; associations; systems integration; improvement; networking; communications; tqm; total quality management; sap; iso; standards Australia; jas-anz; aqc; aoq; |
Description: | The Customer Service Institute of Australia is Australia's peak customer service organisation. We provide customer service training, customer service certification, publications on customer service, a membership program and customer service awards. |
IP-address: | 101.0.112.229 |